About Us

NTRC Mission

The National Telecommunications Regulatory Commission of the Commonwealth of Dominica has been established to coordinate an  effective regulatory regime to enhance the operation of telecommunications in the interest of the sustainable development of Dominica. Dominica is a signatory to the Treaty establishing the Eastern Caribbean Telecommunications Authority (ECTEL) which was signed in St. George’s, Grenada on May 4th, 2000 to promote open competition in telecommunications, harmonize policies on a regional level for telecommunications, and to provide for a universal service, fair pricing and the use of cost-based pricing methods by telecommunications providers.

Pursuant to section 43 of the Telecommunications Act 31 of 2000, There shall be established a Fund to be known as the Universal Service Fund, which Fund shall be managed by the Commission in accordance with the Telecommunications (Universal Service Fund) Regulations SRO 21 of 2009.

The Fund established for the promotion of Universal Service. Universal Service includes the provision of:

  • Public voice telephony.
  • Internet access.
  • Telecommunication services to schools, hospitals and similar institutions, and the disabled and physically challenged.
  • Other services by which people access efficient, affordable and modern telecommunications.

The Fund will encourage efficient access to, and use of the telecommunication networks and services throughout Dominica, with special focus on rural, under- served and maritime areas, with a goal to help promote social, educational and economic development. The Fund will also ensure the reasonable availability and affordability of basic and advanced telecommunications services, where commercial telecommunications market may be unable to deliver such services in a financially, viable manner independently, and also to the physically challenged, elderly and indigent communities.