OECS Caribbean Digital Transformation Project

The Organisation of Eastern Caribbean States (OECS) Commission received funding from the World Bank toward the cost of the Caribbean Digital Transformation Project (CARDTP), and intends to apply part of the proceeds for Consulting Services to Develop a Methodology for Quality-of-Service (QoS) and Quality of Customer Experience (QoE) Monitoring and Enforcement; and Capacity Building for the Implementation of QoS and QoE Framework.

ECTEL’s letter to NTRC’s